Future-Proof Program
The Future-Proof Program
Maximize your IT investment with the Dell EMC Future-Proof Program
The Future-Proof Program is designed to help customers optimize the IT lifecycle of their Storage, Data Protection, HCI, & Networking products through a series of guarantees, offers, and assurances.
Future-Proof provides support from beginning to end by guaranteeing outcomes, maximizing investments and helping customers navigate IT futures. This program enables customers to focus on critical business needs while Dell Technologies handles the rest.
Future-Proof provides support from beginning to end by guaranteeing outcomes, maximizing investments and helping customers navigate IT futures. This program enables customers to focus on critical business needs while Dell Technologies handles the rest.
Future-Proof delivers customer advantages
The Future-Proof Program is designed to maximize investments, with a set of world class technology capabilities, to deliver customer value across Dell Technologies Storage, Data Protection, HCI and Networking solutions.
Guarantee Outcomes
Going above and beyond customer
expectations with guarantees that our world
class technology capabilities will deliver as promised.
Maximize Investments
Ensuring customers can easily
purchase, exchange and upgrade IT
solutions to seamlessly modernize technologies today
and into the future.
Navigate IT Futures
Safeguarding IT futures with technologies
and features designed to flexibly
operate on premises or in the cloud,
today and in the future.
What Does the Program Offer?
Never-worry data migration
It’s always easy to move to Dell EMC next generation Storage & HCI solutions with seamless upgrades and built-in data migration tools.
Data protection deduplication guarantee
Use recommended best practices from Dell Technologies to get up to 55x data reduction guaranteed for data protection appliances.
Anytime Upgrades
Flexible upgrade options, beyond just a next-gen controller swap. Upgrades that can be done anytime in contract as opposed to waiting three years or more and no renewal required when the upgrade is performed.
Storage data reduction guarantee
Dell Technologies provides guaranteed storage data reduction rates for your workloads.
Refresh & Recycle
Take the opportunity to trade-in existing, or competitive systems, for credit towards next generation Dell EMC storage, data protection, and HCI product offerings.
Anytime Upgrades
Flexible upgrade options, beyond just a next-gen controller swap. Upgrades that can be done anytime in contract as opposed to waiting three years or more and no renewal required when the upgrade is performed.
Storage data reduction guarantee
Dell Technologies provides guaranteed storage data reduction rates for your workloads.
Clear Price
Clear Price provides fair and transparent support price guidance for storage, data protection, and HCI products.
Never-worry data migration
It’s always easy to move to Dell EMC next generation Storage & HCI solutions with seamless upgrades and built-in data migration tools.
Applicable Products
- Three-year Satisfaction Guarantee: Requires purchase of a 3-year ProSupport agreement. Compliance is based on product specifications. Any refund will be prorated. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, Networking (N, S, Z Series, MX Switching Modules), PowerMax, PowerStore, PowerVault ME4, SC Series, XtremIO X2, VMAX All Flash, VxFlex Appliance, VxRail
- Storage Data Reduction Guarantees: Requires customer signature and purchase of ProSupport Plus or ProSupport with Mission Critical. Applicable products include All-Flash Storageproducts only.
- Data Protection Deduplication Guarantee - Requires customer signature and purchase of a ProSupport, ProSupport Plus or with the Mission Critical maintenance agreement. Applicable products include Data Protectionproducts only.
- Refresh & Recycle: Trade-In value determined based on market conditions at Dell EMC's sole discretion. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, PowerMax, PowerStore, PowerVault ME4, SC Series, XtremIO X2, VMAX All Flash, VxFlex Appliance, VxRail
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Clear Price: Excludes PowerVault ME4 and SC Series. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), PowerProtect, Isilon, PowerMax, PowerStore, XtremIO X2, VMAX All Flash and VxRail
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All-Inclusive Software: Includes select software needed to store and manage data. Applicable products include: Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Networking (N, S, Z Series, MX Switching Modules), PowerFlex appliance, PowerMax, PowerStore, PowerVault ME4, SC All-Flash, VMAX All Flash, VxRail, XtremIO X2
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Anytime Upgrades: Requires purchase of ProSupport Plus and either Standard or Select add-on (where available) at point of sale to qualify. Select provides next gen controller from Standard, plus choice of in-family upgrade or scale-out discount toward second appliance solution. Available for PowerStore. Additional terms and conditions apply.
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Never-Worry Data Migrations: Does not include data transfer services. Customer responsible for ensuring data is backed-up. Applicable products include: Dell EMC Unity, Dell EMC Unity XT, PowerFlex appliance, PowerMax, PowerStore, SC Series, XtremIO X2, VMAX All Flash, VxRail
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Flexible Consumption: Dell EMC Flexible consumption models enabled by Dell Financial Services (DFS). Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, Networking (N, S, Z Series, MX Switching Modules), PowerMax, PowerStore, SC Series, XtremIO X2, VMAX All Flash, VxRail